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We do not provide REFUNDS, however we do offer exchanges or store credit for items that are still in new condition with tags attached and you must have contacted us within 7 days from delivery. We offer local pickups to our customers who live or are in the Wilmington area and would like to pick up their items. If items are not picked up within 10 days, customer refuses the right to exchange, or get store credit for their items and the sale becomes final. If a customer decides they would like the items shipped instead, they can request an invoice for shipping and items can be sent to the address they provide. By selecting local pick up, the customer agrees to not issue any chargebacks or disputes against Glam & Grace Boutique. For items that are shipped, once the customer receives the package (when the tracking number provided by us appears as delivered) the customer agrees to not issue any chargebacks or disputes against Glam & Grace Boutique. Furthermore, Glam & Grace Boutique is not responsible for packages that are lost or stolen. All claims should be directed at the shipping company provided at the time of delivery.
By visiting or shopping at Glam & Grace Boutique, you agree to the terms and conditions as well as the return policy as stated on our site. For any questions concerning our return policy and or our terms and conditions, please contact us at glamgraceboutique@gmail.com.